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I have misplaced my User Name and Password |
| Members
can retrieve their username and password by clicking
the link for the appropriate payment processor. Paycom.net. |
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| I have not received my User Name and Password |
| If
your subscription was successful, you may look up your user info by following this link ... Paycom.net. If your are unsuccessful, please email
me with your membership information and a copy of the email
you received when you became a member. |
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What name or company will I
be billed by? |
| "Paycom" or "Epoch" will appear on your credit card billing statement. They are one in the same company. |
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How do I cancel my membership |
| Members may cancel membership at any time by visiting Paycom.net , our authorized sales agent. |
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What is your refund policy? |
|
Subscription fees to my website are nonrefundable. You will
receive the full benefits of your membership because your
password remains active until the end of the most recent
paid billing period no matter when you cancel during that
period. |
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How do I know that my membership
was cancelled? |
| The
system will generate a confirmation email to the e-mail address
that you provided when you joined. |
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How often will I be charged for your
services? |
| Your
account will incur a recurring charge every thirty days from the day of
the month you originally subscribed. You will continue to
incur monthly charges until you cancel your subscription. |
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How does billing work on the Trial membership I
purchased? |
| I
currently do not offer any trial promotions for my website.
|
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My question was not answered can I e-mail you? |
| You
may email me with any questions you may have to my customer
support. Please be sure to include your username. |
